In short
Log in to Local Slags at members.localslags.com/login. If you've forgotten your password, use the reset option on the login page and check your spam folder for the email. Checkout shows the billing name used on statements. Cancel in Settings > Billing; delete your account via your avatar > Settings > Delete Account.
Logging in
Your account lives in the members area, not on this website. Log in at members.localslags.com/login with the email address and password you joined with.
Common snags:
- Wrong address. You may have joined with a different email. Try any address you use for sign-ups.
- Saved password out of date. Type it in by hand rather than relying on your browser's autofill.
- Wrong website. Check the address bar says members.localslags.com. Don't enter your details on a page you reached from a link in a message or email you weren't expecting.
Resetting your password
Use the password reset option on the login page and enter the email address you joined with. The reset email can take a few minutes and sometimes lands in spam or junk. If you no longer have access to that email address, contact the members help centre.
Pick a password you don't use anywhere else. If you think someone else has got into your account, reset your password straight away and tell the help centre.
A charge you don't recognise?
Checkout shows the billing name that membership payments use on card and bank statements. If you don't recognise a charge, check whether anyone else could have used your card, then contact the help centre. The prices page explains how renewal works.
Cancelling and deleting
| To do this | Go here |
|---|---|
| Stop future payments | Settings > Billing, then cancel |
| Remove your profile completely | Click your avatar > Settings > Delete Account |
Memberships renew automatically until you cancel, so cancel before your renewal date. Cancelling doesn't delete your profile, and deleting your profile is a separate step. If you want to stop using the site entirely, do both, in that order.
Still stuck?
The members help centre handles account, billing and log-in problems. For how the site works more generally, see how Local Slags works or the key facts. Worried someone you've been talking to isn't genuine? Read the guide to spotting a fake profile.
Questions people ask
Where do I log in?
At members.localslags.com/login. This information website doesn't hold accounts, so there's nothing to log in to here.
I didn't get the password reset email.
Check your spam or junk folder, make sure you're using the email address you joined with, and wait a few minutes before trying again. If it still doesn't arrive, contact the members help centre.
Does deleting my account cancel my membership?
Cancel in Settings > Billing first so no further payment is taken, then delete your account.